Privacy Policy

Last updated: 15/03/2026

Thank you for visiting wemigrate.com.au (“WeMigrate”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Who We Are

WeMigrate provides professional migration advice and assistance for individuals applying for Australian visas. We are committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. What Personal Information We Collect

We may collect and hold the following types of personal information:

• Full name
• Contact details (email address, phone number, address)
• Date of birth
• Nationality and citizenship
• Passport details
• Visa history
• Employment and education information
• Any other information relevant to your migration application

We may also collect information about your use of our website, including through cookies (see Section 7).

3. How We Collect Personal Information

We collect personal information when you:

• Fill out forms on our website
• Contact us via email, phone, or our online forms
• Subscribe to newsletters or updates
• Provide information during consultations
• Interact with us on social media

Where appropriate, we may collect personal information from third parties with your consent.

4. Why We Collect and Use Your Information

We collect, hold, use, and disclose your personal information to:

• Provide you with migration advice and services
• Assist with visa applications and related services
• Communicate with you about your inquiries, applications, or service updates
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations
• Send you marketing materials (only with your consent)

If you do not provide certain requested information, we may not be able to provide you with some or all of our services.

5. How We Store and Protect Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:

• Secure servers and password-protected systems
• Access restrictions for authorized personnel only
• Regular security updates and audits

While we strive to protect your personal information, we cannot guarantee the security of information transmitted over the internet.

6. Disclosure of Personal Information

We may disclose your personal information to:

• Government agencies such as the Department of Home Affairs
• Third-party service providers who assist us in delivering our services (e.g., IT providers, legal advisors)
• Professional advisers, with your consent
• Any other third parties as required by law

We only disclose information necessary for the service provided and take reasonable steps to ensure third parties handle your information securely.

7. Cookies and Website Usage

Our website uses cookies to improve your browsing experience and to collect anonymous traffic data. Cookies are small data files stored on your device.

You can control how cookies are used through your browser settings. However, disabling cookies may affect the functionality of our website.

We may also collect data about how you interact with our website, such as:

• Pages viewed
• Time spent on the site
• Website navigation patterns

This information is used for analytics and improving our services.

8. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and request corrections if necessary.

To make a request, please contact us at privacy@wemigrate.com.au. We may require verification of your identity before processing your request.

9. How to Make a Complaint

If you have any concerns or complaints about how we handle your personal information, please contact us at:

Email: privacy@wemigrate.com.au
Phone: (02) 8313 3866

We will respond to your complaint promptly. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be available on our website with the “Last updated” date at the top.

Please review this page periodically to stay informed about how we are protecting your information and for any changes.